State Farm® Insurance Agent Bill Czaja
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
chad b
September 27, 2024
5
out of
5
rating by chad b
"I've been a client of Bill Czaja State Farm since we moved to Waterford back in 2012. We've always been taken care of very well. Its nice being able to wallk in the office and speak directly with our agent in lieu of anonymous calls and emails with someone you never meet. I highly recommend Bill and his entire team!"
We responded:
"Dear Chad, Thank you for taking the time to share your positive experience as a client of Bill Czaja, Agency, State Farm Insurance. We're thrilled to hear that you have been well taken care of since 2012 and that you appreciate the personal touch of being able to walk into the office and speak directly with our team. At Bill Czaja, Agent, State Farm companies, we strive to provide exceptional customer service and build meaningful relationships with our clients. Your recommendation means a lot to us and we're grateful for your trust in our team. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, Bill Czaja, Agent, State Farm Companies"
paul bessette
September 7, 2024
5
out of
5
rating by paul bessette
"Great people, prices, and service."
We responded:
"Dear Paul Bessette, Thank you for taking the time to leave us such a positive review! We are delighted to hear that you had a great experience with our team, pricing, and service. At your local State Farm Agency, the Bill Czaja agency team, our main goal is to provide excellent customer service and competitive prices to ensure our customers' satisfaction. We appreciate your kind words and will continue to work hard to maintain the highest standards in all aspects of our business. If you have any further feedback or any other inquiries, please do not hesitate to reach out to us. We are always here to assist you. Thank you once again for your support and for choosing us as your preferred choice. We look forward to serving you again in the future. Best regards, Bill Czaja"
Brian Bills
August 27, 2024
5
out of
5
rating by Brian Bills
"We had a great experience with our claim for hail damage on our home I'm May, 2024 at our State Farm office in Waterford, WI. The claim went smooth through the entire process. Thank you to Bill Cjaza and his entire staff.."
We responded:
"Thank you, Brian, for allowing your local State Farm Insurance Agency, the Bill Czaja team to be of service! We are so thankful for your business and helping you recover from the unexpected."
Loretta Baxter
August 26, 2024
5
out of
5
rating by Loretta Baxter
"Shari was very knowledgeable and detailed oriented. She organized my policies on a single monthly amount that made it easier to plan and budget. Her knowledge of the State Farm systems and Apps was so helpful."
We responded:
"Thank you, Loretta, for your review! I'm glad to hear that Shari was able to provide you with excellent service. Her knowledge and attention to detail seem to have made a positive impact on your experience. It's great that she was able to organize your policies and make it easier for you to plan and budget with a single monthly amount. Additionally, her familiarity with State Farm systems and apps must have been valuable in assisting you. If you have any more questions or need further assistance, feel free to ask"
jeff way
August 2, 2024
5
out of
5
rating by jeff way
"Most definitely would recommend this company to others. They promptly answer questions, responds to email, etc. whenever needed. Great people to to work with! Keep up the good work. JHW Properties, LLC"
We responded:
"Thank you, Jeff, for your kind words. Our team is here to help."
Tim Duerr
July 29, 2024
5
out of
5
rating by Tim Duerr
"Theresa Blazek did a great and fast quote for my new Honda trike and Trailer. She is a great employee for the Bill Czaja State Farm Insurance Team. I had many insurance companies in the past 48 years, and I feel that Bill's team is the best. I give you a 5-star rating. Thank you again Bill and Theresa for the care you have about your clients."
We responded:
"Thank you for sharing your positive experience with Theresa Blazek and the Bill Czaja State Farm Insurance Team. I'm glad to hear that Theresa provided you with a great and fast quote for your new Honda trike and Trailer. It's wonderful to know that you feel our team is the best and that you are satisfied with their services. I will make sure to pass on your feedback to Theresa. If you have any more questions or need further assistance, feel free to let me know. "
Katherine Myszewski
July 23, 2024
5
out of
5
rating by Katherine Myszewski
"Super helpful staff! I’m grateful for all their support in helping me navigate the various types of insurance. Happy to work with Bill and his staff!"
We responded:
"Thank you, Katherine for your feedback! I'm glad to hear that Theresa and our team were able to provide you with excellent assistance in navigating the different types of insurance. They're committed to helping you make informed decisions and ensuring that you have the coverage that best suits your needs. If you have any more questions or need further assistance, don't hesitate to reach out. Thank you, Bill Czaja"
Ryan Gilkay
July 22, 2024
5
out of
5
rating by Ryan Gilkay
"My family has worked with Bill's team for 30+ years, and they've always been there for us. Any time we've experienced a bump in the road, these folks have gone out of their way to keep us informed and get us back in the driver's seat as quickly and painlessly as possible. I can't praise them enough!"
We responded:
"Ryan, thank you for allowing our team to help when things do not go as planned. It is our privilege and honor to be of service to your family."
Amy Singstock
July 12, 2024
5
out of
5
rating by Amy Singstock
"I've been with Bill for 20 years now. Excellent service, knowledgeable, friendly staff, great rates, too!"
We responded:
"Thank you, Amy, for taking the time to provide a review. It is a privilege to be of service for your insurance and financial needs. I am thankful for the great team we have here at your local State Farm agency and wish you the best in this new chapter of your life!"
Sue Zemke
July 1, 2024
5
out of
5
rating by Sue Zemke
"Bill and staff worked with our needs. Very friendly, professional, and prompt responses. Highly recommend!"
We responded:
"thank you, Sue, for your positive feedback! I'm glad to hear that our team is able to meet your needs and provide friendly, professional, and prompt responses. Your recommendation is greatly appreciated! If you have any more questions or need further assistance, feel free to let me know"
Donald Jr. Castine
June 7, 2024
5
out of
5
rating by Donald Jr. Castine
"Bill Czaja and his team are the epitome of your trusty, hometown insurance. My family bundles home and auto and I’d personally be worried if I had to trust another insurance company because State Farm is the best."
We responded:
"Thank you, Don, for your kind words and for allowing our team to help you in your times of need, when life doesn't always go as planned. Working with people such as yourself is an honor!"
Ericka Turner
June 7, 2024
5
out of
5
rating by Ericka Turner
"I was in a car accident and called State Farm the same day. They helped me get in touch with the claims department and get my vehicle to the auto body shop ASAP. The communication and status updates from State Farm on my claim was seamless!"
We responded:
"Thank you, Ericka, for allowing my team to help you recover from the unexpected! We are her to help life go right and when life throws you a challenge. Whether for your auto, home and life insurance needs."
Nicole Meracle
May 30, 2024
5
out of
5
rating by Nicole Meracle
"I’ve had insurance through Bill Czaja for years, because he was my local insurance agent at one time. Over the years his office has covered everything from cars, toys, home…and there’s always been a personal touch to every interaction with Bill and his amazing office team. Just started a new chapter in my life, which means renting and moving, so of course my car decides to die on me…on moving day-which is 3pm on the Saturday before Memorial Day. Roadside assistance had my car towed within 30 minutes of my claim, my car was taken to a service station, and I had it back on Memorial Day. I really couldn’t ask for better service, or follow up!"
We responded:
"Thank you, Nicole, it is an honor to be of service! I am blessed with a great team, and we are here to help when things do not go as planned. May the next chapter of life be a great adventure."
Suanne Riley
April 10, 2024
5
out of
5
rating by Suanne Riley
"I had to put in 2 claims on my insurance and had no idea how long it would take or what the process was. One phone call put everything in motion and the customer service was outstanding. I feel like State Farm made the situation that could have been stressful and dragged out so easy! Just like their tag line State Farm is there!"
We responded:
"Suanne, thank you for allowing your local Bill Czaja State Farm Agency to be of service in the time of your need and for allowing us to help you protect what is important to you and assist in recovering from the unexpected."
K D
January 18, 2024
1
out of
5
rating by K D
"If you’re looking for over priced insurance with extremely poor service and support, you’ve found the right place. Go somewhere, anywhere else if you want people to actually answer the phone, return phone calls, or provide quality policies at a reasonable price."
We responded:
"Thank you for taking the time to leave your review. We would like to invite you to get in touch with us so we can discuss this further. Please feel free to contact us 262-534-5195. We look forward to hearing from you.”"
Jim Nitkowski
October 30, 2023
5
out of
5
rating by Jim Nitkowski
"The service is always quick and accurate. They truely know what customer service is all about!!!"
We responded:
"Thank you, Jim, for allowing out agency team to be of service for your insurance needs, it is an honor to work with people such as yourself!"
Thomas Deptula
October 22, 2023
5
out of
5
rating by Thomas Deptula
"The people at Bill Czaja Agency made my experience dealing with State Farm a pleasant experience. Thank you all for your help from beginning to end with my claim."
We responded:
"Tom we are so happy we could help with your claim and that all went well. We appreciate you and thank you for your kind feedback!"
Charles Davidson
September 30, 2023
5
out of
5
rating by Charles Davidson
"emailed mileage and it was handled IMMEDIATELY!!"
We responded:
"Thank you, Charles, it is an honor to be of service for your insurance needs."
Carey Polewczynski
September 20, 2023
5
out of
5
rating by Carey Polewczynski
"2014 Ford F150 truck sustained hail damage to hood, roof and hard tonneau cover over the bed of the truck. I've never seen hail this large before. Also had extensive roof damage on my house and garage. State Farm explained the procedure for sending claims to them and emailed copies of all paperwork to us. State Farm was there for me. They covered the cost for the roofs and my truck. Thankyou State Farm!!!!"
We responded:
"Thank you, Carey, for allowing our agency team to help you insure what is important to you."
Thomas Rubietta
September 20, 2023
5
out of
5
rating by Thomas Rubietta
"Awesome people to work with, they really go the extra mile!"
We responded:
"Thank you so much for your kind review. We enjoy working with you too Thomas!"
Kurt Sholly
August 4, 2023
5
out of
5
rating by Kurt Sholly
"Bill and his team are the best in the business. They are always around to help out, answer questions and keep us safe."
We responded:
"Thank you, Kurt, we are blessed to be able to be of service over the years to you and your family."
Melissa Pust
July 25, 2023
5
out of
5
rating by Melissa Pust
"Always very helpful."
We responded:
"Melissa thank you for your kind review. We have enjoyed working with you through the years."
Debbie Kamphuis
April 28, 2023
5
out of
5
rating by Debbie Kamphuis
"Bill and his staff has always responded quickly and has the answers needed. Very friendly. My recent accident went so smoothly and they handled it all. I've been a State farm customer for 40 years. Bills office is far the best one."
We responded:
"Thank you, Debbie, for allowing our team to be of service in the good time and the challenges of life!"
Matt Kranich
February 21, 2023
5
out of
5
rating by Matt Kranich
"Bill and his team do a great job answering questions and helping me make the best choice regarding my coverage options. Have all my properties with Bill Czaja!"
We responded:
"Thank you Matt for taking the time to share your experience and pass on your kind words. We are very glad to be of service. It is always a pleasure to work with you!"
Rosie A
February 13, 2023
5
out of
5
rating by Rosie A
"The staff is totally wonderful! They are kind, supportive, positive, and professional. I can count on them to answer my questions honestly, accurately, and quickly. Thank you!"
We responded:
"Rosie thank you so much for your kind review! We certainly love to help our customers through the many things life throws their way. We appreciate you and thank you for letting us assist with your insurance needs."