State Farm® Insurance Agent Bill Czaja
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
drunkirishguy89
June 10, 2025
5
out of
5
rating by drunkirishguy89
"Probably one of the best experiences I had with having to pay a bill. Very helpful with answer questions, I didn’t feel like I was being rushed to get off the phone. I felt as if my time was valued which doesn’t seem to happen often when you call anywhere these days. Wasn’t put on hold which is always a great thing. I would definitely recommend to anyone who needed answers dealing with insurance"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Laura Rockey
June 9, 2025
1
out of
5
rating by Laura Rockey
"Son was denied car insurance because he had one ticket from a year ago. "You can try again in 6 months." Get real."
We responded:
"We’re sorry to hear that your experience with our State Farm office in Waterford, WI. The eligibility and underwriting requirements are set by State Farm not by the local office. We will do all we can with the tools and resources available to be of assistance."
Laura Bonack
June 3, 2025
5
out of
5
rating by Laura Bonack
"We were locked out of our car and the provider came quickly and had it opened in less than a minute. Great service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Emily Koltermann
May 20, 2025
5
out of
5
rating by Emily Koltermann
"Super helpful!"
We responded:
"Emily, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Life does not always go as planned and occasions frustrations arise; we will do our best to assist you through life."
Seth Hill
March 15, 2025
3
out of
5
rating by Seth Hill
"Robin was the staff, but she had to reture."
We responded:
"Thank you for taking the time to leave a review. We value your feedback and are looking for ways to improve. If you have any suggestions or specific concerns, please reach out to us. My State Farm team is dedicated to providing excellent service and I would love the opportunity to address any issue you may have experienced."
Kristen
March 1, 2025
5
out of
5
rating by Kristen
"Bill has been my insurance agent since my parents set me up with insurance at 17-years-old. That is 32 stinkin' years. 🤯 He and his staff are quick to respond and assist. I recently moved and needed a certificate of insurance. In 10 minutes I had an email noting that my address and policy were updated, and a copy of the certification was attached. So grateful"
We responded:
"Kristen we are so happy the claims process went so well and everyone is fine. We are thankful for you and your encouraging words!"
Peter Joy
February 4, 2025
5
out of
5
rating by Peter Joy
"Kristen did a great job for me in resourcing personal liability information. Very efficient. Excellent communication."
We responded:
"Peter, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Working with great policyholders like you is a real JOY! Thank you!"
Jeaneen Datka
January 29, 2025
5
out of
5
rating by Jeaneen Datka
"I have been with Bill Czaja at State Farm for 20 years. The service I receive is always very prompt. I am able to recieve answers to my questions in 20 min or less. The whole team has always been extremely friendly and helpful!!"
We responded:
"Thank you, Jeaneen, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Working with policyholders such as yourself is a joy!"
misetoile1
January 10, 2025
5
out of
5
rating by misetoile1
"Needed a document that I could not find. Called the office and within minutes it was in my email. Saved me having to go through countless files! Thank you Theresa!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Nancy Johnson
January 10, 2025
5
out of
5
rating by Nancy Johnson
"Therese assisted me with a policy change for my Mother. After I explained to her what was required. With her patience we accomplished exactly what my mother and I needed. I greatly appreciate the knowledge, knowing she is there when I need her."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Bill Malzewski
January 6, 2025
5
out of
5
rating by Bill Malzewski
"Bill Cjaza's team at State Farm gives the personal touch you need in an insurance agency. Thanks to Theresa B. for the patience and drive to help me make some changes to my policies, appreciate that!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Bill we are so thankful for allowing us to be of service!"
Sue Lindbloom
November 19, 2024
5
out of
5
rating by Sue Lindbloom
"We have been with Bill Czaja's State Farm Agency for decades. We absolutely recommend Bill and his Team to all of our friends and neighbors. These are the kind of people you want to do business with. We are also happy to say Bill has been a friend over these decades!"
We responded:
"Thank you Sue for your review of our State Farm office Team! It is an honor to be of service to you and Bill. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
chad b
September 27, 2024
5
out of
5
rating by chad b
"I've been a client of Bill Czaja State Farm since we moved to Waterford back in 2012. We've always been taken care of very well. Its nice being able to wallk in the office and speak directly with our agent in lieu of anonymous calls and emails with someone you never meet. I highly recommend Bill and his entire team!"
We responded:
"Dear Chad, Thank you for taking the time to share your positive experience as a client of Bill Czaja, Agency, State Farm Insurance. We're thrilled to hear that you have been well taken care of since 2012 and that you appreciate the personal touch of being able to walk into the office and speak directly with our team. At Bill Czaja, Agent, State Farm companies, we strive to provide exceptional customer service and build meaningful relationships with our clients. Your recommendation means a lot to us and we're grateful for your trust in our team. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, Bill Czaja, Agent, State Farm Companies"
P
September 7, 2024
5
out of
5
rating by P
"Great people, prices, and service."
We responded:
"Dear Paul Bessette, Thank you for taking the time to leave us such a positive review! We are delighted to hear that you had a great experience with our team, pricing, and service. At your local State Farm Agency, the Bill Czaja agency team, our main goal is to provide excellent customer service and competitive prices to ensure our customers' satisfaction. We appreciate your kind words and will continue to work hard to maintain the highest standards in all aspects of our business. If you have any further feedback or any other inquiries, please do not hesitate to reach out to us. We are always here to assist you. Thank you once again for your support and for choosing us as your preferred choice. We look forward to serving you again in the future. Best regards, Bill Czaja"
Brian Bills
August 27, 2024
5
out of
5
rating by Brian Bills
"We had a great experience with our claim for hail damage on our home I'm May, 2024 at our State Farm office in Waterford, WI. The claim went smooth through the entire process. Thank you to Bill Cjaza and his entire staff.."
We responded:
"Thank you, Brian, for allowing your local State Farm Insurance Agency, the Bill Czaja team to be of service! We are so thankful for your business and helping you recover from the unexpected."
Loretta Baxter
August 26, 2024
5
out of
5
rating by Loretta Baxter
"Shari was very knowledgeable and detailed oriented. She organized my policies on a single monthly amount that made it easier to plan and budget. Her knowledge of the State Farm systems and Apps was so helpful."
We responded:
"Thank you, Loretta, for your review! I'm glad to hear that Shari was able to provide you with excellent service. Her knowledge and attention to detail seem to have made a positive impact on your experience. It's great that she was able to organize your policies and make it easier for you to plan and budget with a single monthly amount. Additionally, her familiarity with State Farm systems and apps must have been valuable in assisting you. If you have any more questions or need further assistance, feel free to ask"
jeff way
August 2, 2024
5
out of
5
rating by jeff way
"Most definitely would recommend this company to others. They promptly answer questions, responds to email, etc. whenever needed. Great people to to work with! Keep up the good work. JHW Properties, LLC"
We responded:
"Thank you, Jeff, for your kind words. Our team is here to help."
Tim Duerr
July 29, 2024
5
out of
5
rating by Tim Duerr
"Theresa Blazek did a great and fast quote for my new Honda trike and Trailer. She is a great employee for the Bill Czaja State Farm Insurance Team. I had many insurance companies in the past 48 years, and I feel that Bill's team is the best. I give you a 5-star rating. Thank you again Bill and Theresa for the care you have about your clients."
We responded:
"Thank you for sharing your positive experience with Theresa Blazek and the Bill Czaja State Farm Insurance Team. I'm glad to hear that Theresa provided you with a great and fast quote for your new Honda trike and Trailer. It's wonderful to know that you feel our team is the best and that you are satisfied with their services. I will make sure to pass on your feedback to Theresa. If you have any more questions or need further assistance, feel free to let me know. "
Katherine Myszewski
July 23, 2024
5
out of
5
rating by Katherine Myszewski
"Super helpful staff! I’m grateful for all their support in helping me navigate the various types of insurance. Happy to work with Bill and his staff!"
We responded:
"Thank you, Katherine for your feedback! I'm glad to hear that Theresa and our team were able to provide you with excellent assistance in navigating the different types of insurance. They're committed to helping you make informed decisions and ensuring that you have the coverage that best suits your needs. If you have any more questions or need further assistance, don't hesitate to reach out. Thank you, Bill Czaja"
Ryan Gilkay
July 22, 2024
5
out of
5
rating by Ryan Gilkay
"My family has worked with Bill's team for 30+ years, and they've always been there for us. Any time we've experienced a bump in the road, these folks have gone out of their way to keep us informed and get us back in the driver's seat as quickly and painlessly as possible. I can't praise them enough!"
We responded:
"Ryan, thank you for allowing our team to help when things do not go as planned. It is our privilege and honor to be of service to your family."
Amy Singstock
July 12, 2024
5
out of
5
rating by Amy Singstock
"I've been with Bill for 20 years now. Excellent service, knowledgeable, friendly staff, great rates, too!"
We responded:
"Thank you, Amy, for taking the time to provide a review. It is a privilege to be of service for your insurance and financial needs. I am thankful for the great team we have here at your local State Farm agency and wish you the best in this new chapter of your life!"
Sue Zemke
July 1, 2024
5
out of
5
rating by Sue Zemke
"Bill and staff worked with our needs. Very friendly, professional, and prompt responses. Highly recommend!"
We responded:
"thank you, Sue, for your positive feedback! I'm glad to hear that our team is able to meet your needs and provide friendly, professional, and prompt responses. Your recommendation is greatly appreciated! If you have any more questions or need further assistance, feel free to let me know"
Donald Jr. Castine
June 7, 2024
5
out of
5
rating by Donald Jr. Castine
"Bill Czaja and his team are the epitome of your trusty, hometown insurance. My family bundles home and auto and I’d personally be worried if I had to trust another insurance company because State Farm is the best."
We responded:
"Thank you, Don, for your kind words and for allowing our team to help you in your times of need, when life doesn't always go as planned. Working with people such as yourself is an honor!"
Ericka Turner
June 7, 2024
5
out of
5
rating by Ericka Turner
"I was in a car accident and called State Farm the same day. They helped me get in touch with the claims department and get my vehicle to the auto body shop ASAP. The communication and status updates from State Farm on my claim was seamless!"
We responded:
"Thank you, Ericka, for allowing my team to help you recover from the unexpected! We are her to help life go right and when life throws you a challenge. Whether for your auto, home and life insurance needs."
Nicole Meracle
May 30, 2024
5
out of
5
rating by Nicole Meracle
"I’ve had insurance through Bill Czaja for years, because he was my local insurance agent at one time. Over the years his office has covered everything from cars, toys, home…and there’s always been a personal touch to every interaction with Bill and his amazing office team. Just started a new chapter in my life, which means renting and moving, so of course my car decides to die on me…on moving day-which is 3pm on the Saturday before Memorial Day. Roadside assistance had my car towed within 30 minutes of my claim, my car was taken to a service station, and I had it back on Memorial Day. I really couldn’t ask for better service, or follow up!"
We responded:
"Thank you, Nicole, it is an honor to be of service! I am blessed with a great team, and we are here to help when things do not go as planned. May the next chapter of life be a great adventure."